How to present yourself over the phone
As the Receptionist of the Côte-des-Neiges Job Search Centre I often notice the lack of confidence in job seekers’ tone of voice and their difficulty to communicate over the phone.
You will spend a lot of time over the phone in your job search. It is important to articulate and be polite when talking to the Receptionist, a Human Resources Agent or a potential employer.
Do not forget that the first contact with the employer is important. Your chances of getting an appointment with the person in charge of hiring depends on it. Keep in mind the following tips:
Do not speak too slowly. The person you are talking to cannot spend his entire day on the phone with you. On the other hand, if you speak too fast the person will ask you to repeat and who likes to repeat? Take a deep breath before calling.
Be polite and professional when introducing yourself. The tone of your voice reflects your state of mind. Within few seconds of a conversation the other person makes an opinion of your personality.
Prepare your questions ahead of time. Make sure the purpose of your call is clear. Avoid hesitations. Be clear, concise and coherent .
Smile. If you smile over the phone your voice will be more pleasant and the other person will enjoy listening to you. If it is difficult for you to keep smiling, install a small mirror in front of you.
Telecommunications are important in our society so it is important to master phone conversation skills. Your job search may depend on one phone call, so put better chances on your side and keep in mind: smile, you are on the phone!
Looking for work requires a full-time structured method. Put better chances on your side. Update your resume, take control of your job search and succeed in your job interviews. Your efforts will be rewarded by finding a job that suits you.
If you want to know about the job search techniques and benefit from our consulting and guidance services do not hesitate to contact us.
We can help you find a job.
